All goods that are in stock will be delivered between 1-7 days. Goods that are not in stock – customer will be offered a time frame confirming how long they will have to wait for delivery at which point you have the option to continue with your order or cancel and have your money reimbursed.
All Space Textiles products which include Space Equine & Space K9 are thoroughly checked before being dispatched.
Offering customer satisfaction is our aim at Space Textiles, we strive to provide you with a level of quality that you expect. If however you are not completely satisfied with an item purchased from Space Textiles, you may return it to us within 14 days of receiving your order for an exchange or refund.
Refunds will be made for any items which are not damaged, and in original packaging, with no hairs etc. Any items that have been supplied as part of a product purchase must be returned with the product, otherwise we may deduct the full list price off the missing items from any refund.
Exchanges will be done for any items returned which are not damaged and in original packaging within 14 days of receiving them. Postage & packaging is free on UK mainland exchanges sent out.
Countries off mainland UK will be charged as courier rates on exchanges sent back out.
All returned goods are to be paid by the customer – we suggest that you get proof of postage or a tracking facility.
All goods are to be sent back to Space Textiles Ltd, 6 The Warren. East Goscote Industrial Estate, East Goscote, Leicester, LE7 3XA.
Goods that you deem damaged in your opinion, through defective materials or by poor workmanship should be returned immediately. Under no circumstances should items be continued to be used when damaged, as you will have been deemed to have accepted the goods in their damaged condition. Accidental damage and normal tear & wear is not covered. Postage fee will only be reimbursed for justified damages.
Prices on this website or any other catalogue or brochure cannot always be maintained, therefore we reserve the right to discontinue any item from this list and change prices when applicable.
All prices shown include VAT where applicable. These terms & conditions do not affect consumer statutory rights.